30 Commercial Road Fratton, Australia
30 Commercial Road Fratton, Australia
Privacy Policy
1. Introduction
Thank you for visiting theokxtradewave.com (“The OKX Trade Wave”), a digital asset trading website, which is provided by The OKX Trade Wave By visiting,
accessing, or using theokxtradewave.com and associated application program interface or mobile applications (“Site”),
you consent to the policies and practices of our privacy policy (the “Privacy Policy”), so please read
them carefully. This Privacy Policy explains how The OKX Trade Wave uses your Personal Data (defined below) as we provide
you with access and utility through our digital asset trading platform via software, API
(application program interface), technologies, products and/or functionalities (“Service”).
In the course of providing you our Service, to abide by the laws in the jurisdictions that we operate,
and to improve our services, we need to collect and maintain personal information about you. As a rule,
we never disclose any personal information about our customers to any non-affiliated third parties,
except as described below. We may update this Privacy Policy at any time by posting the amended version on
this site including the effective date of the amended version. We will communicate any material changes to
this Privacy Policy via email.
2. DEFINITIONS
Digital Asset
As used herein, “Digital Asset”, also called “convertible virtual currency,
” “cryptocurrency,” or “digital goods”, such as bitcoin or ether, which is based on the
cryptographic protocol of a computer network that may be (i) centralized or decentralized,
(ii) closed or open-source, and (iii) used as a medium of exchange and/or store of value.
Personal Data
As used herein, “Personal Data” means any information relating to an identified or identifiable natural person,
such as a name, an identification number, location data, an online identifier or
to one or more factors specific to the physical, economic, cultural or social
identity of you as a natural person.
3. WHAT PERSONAL DATA WE COLLECT
The OKX Trade Wave collects, processes, and stores Personal Data collected from you via your
use of the Service or where you have given your consent. This Personal Data may
include contact details, copies of identification documentation provided by you or
derived from publicly accessible databases, your government identification number as
well as information relating to your device or internet service
(such as an IP address and a MAC number).
We collect information you provide during the The OKX Trade Wave onboarding process, which may be a completed,
incomplete, or abandoned process. Offering services to residents in the European Economic Area (“EEA”),
we collect, store, and process your personal information in accordance with the provisions of the
General Data Protection Regulation (GDPR) and Data Protection Act. To understand more about how we
protect the data collected from individuals and entities located within the EEA, please see the details below.
Individual customers:
*Email address
*Mobile phone number
*Full legal name (including former name, and names in local language)
*Nationality
*Passport number, or any government issued ID number
*Date of birth (“DOB”)
*Proof of identity (e.g. passport, driver’s license, or government-issued ID)
*Residential address
Additional Personal Data or documentation at the discretion of our Compliance Team
Corporate customers:
*Corporate legal name (including the legal name in local language)
*Incorporation/registration Information
*Full legal name of all beneficial owners, directors, and legal representatives
*Address (principal place of business and/or other physical locations)
*Proof of legal existence
*Description of the business
*Percentage of ownership for Individual/corporate owners
*Contact information of owners, principals, and executive management (as applicable)
*Proof of identity (e.g., passport, driver’s license, or government-issued ID) for significant individual beneficial owner of the institutional customer entity
*Personal Data for each entity’s significant beneficial owner of the institutional customer entity (see the “Individual Customer” section above for details on what Personal Data we collect for individuals)
*Source of wealth
*Amount of bitcoin or other digital assets projected to be injected
4. COLLECTION AND TRANSFER OF DATA OUTSIDE OF THE EEA
As outlined above, we may collect Personal Data from customers located in the EEA.
To facilitate the services we provide to customers located in the EEA, we request explicit consent
for the transfer of Personal Data from the EEA to outside of the area. If you are an individual
located in the EEA and you decline to consent to such transfer, you will no longer be able
to use The OKX Trade Wave and our services. You will have the ability to withdraw your digital assets; however,
all other functionalities will be disabled.
5. HOW WE USE YOUR PERSONAL DATA
The OKX Trade Wave uses Personal Data to communicate with you and to administer, deliver, improve, and personalize the Service.
The OKX Trade Wave might also generate generic data out of any Personal Data we collect and use it for our own purposes.
We may also use such data to communicate with you in relation to other products or services offered by The OKX Trade Wave and/or its partners. We do not share your Personal Data with third parties (other than partners in
connection with their services to The OKX Trade Wave) except where you have given your consent and further detailed below.
We may share your Personal Data with third parties:
(a) If we think that sharing it is necessary to enforce the Terms of Service;
(b) To comply with requests from government agencies around the world, including regulators, law enforcement and/or justice departments;
(c) When The OKX Trade Wave is compelled to do so by a subpoena, court order, or similar legal procedure in any applicable jurisdiction(s);
(d) To comply with any relevant laws and regulations in any applicable jurisdiction(s);
(e) To third parties who provide services to The OKX Trade Wave (such as administration or technical services);
(f) In connection with the sale or transfer of our business or any part thereof.
Additionally, we have implemented international standards to prevent money laundering, terrorist financing and
circumventing trade and economic sanctions and will implement applicable Digital Asset laws and regulations in any
applicable jurisdiction(s) when effective, which may require us to undertake due diligence on our customers.
This may include the use of third-party data and service providers which we may cross-reference
with your personal information.
6. HOW WE STORE YOUR PERSONAL DATA
The data that we collect from you may be transferred to, and stored at, a destination outside
of Seychelles. It may also be processed by staff operating outside of Seychelles who work for
us or for one of our suppliers. By submitting your personal data, you agree to this transfer,
storing or processing, except customers located in the EEA, as detailed above.
All information you provide to us is stored on our and/or third party cloud servers.
4 International Data Transfers
Your information, including Personal Data, may be transferred to, and maintained on,
computers and systems located outside of your state, province, country or other governmental
jurisdiction where the data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents
your agreement to such transfers. We will protect the privacy and security of Personal Data we
collect in accordance with this Privacy Policy, regardless of where it is processed or stored.
7. ACCESS, CORRECTION, AND DELETION OF YOUR PERSONAL DATA
You have the right to obtain a copy of your Personal Data upon request and ascertain whether the
information we hold about you is accurate and up-to-date. If any of your Personal Data is inaccurate,
you may request to update your information. You may also request to delete your Personal Data, with
exception that we may refuse your deletion request in certain circumstances, such as compliance
with law or legal purposes. For data access, correction, or deletion requests, please contact
Support Center with the subject “DATA INQUIRY”.
In response to data access, correction, or deletion request, we will verify the requesting party’s identity
to ensure that he or she is legally entitled to make such request. While we aim to respond to
these requests free of charge, we reserve the right to charge you a reasonable fee should your
request be repetitive or onerous.
8. MARKETING
We may communicate company news, promotions, and information relating to our products and services provided by The OKX Trade Wave.
We may share Personal Data with third parties to help us with our marketing and promotional projects, or sending marketing
communications. By using The OKX Trade Wave, you accept this Privacy Policy and you agree to receive such marketing communications.
Customers can opt out from these marketing communications at any moment. If you do not want to receive these communications, please send an email to Support Center.
For product related communications, such as policy/terms updates and operational notifications, you will not be able to opt out of receiving such information.
9. COOKIE USAGE
While you access The OKX Trade Wave, we may use the industry practice of placing a small amount of data that will be saved by your browser (Cookies).
This information can be placed on your computer or other devices used to visit The OKX Trade Wave. This information help us recognize you as a customer,
collect information about your use of The OKX Trade Wave to better customize our services and better your experience. We may also use the
information collected to ensure compliance with our compliance program, and to ensure your account security has not been
compromised by detecting irregular or suspicious account activities.
Most browsers are setup to accept cookies automatically. Some Cookies expire when you finalize the session
and other Cookies remain on your computer or other devices until deleted or expired. You have the option to decline the use of our Cookies, but this may affect the functionality of The OKX Trade Wave services or your user experience.
10. INFORMATION SECURITY
We endeavor to protect The OKX Trade Wave and you from unauthorized access, alteration, disclosure,
or destruction of Personal Data we collect and store. We take various measures to
ensure information security, including encryption of the The OKX Trade Wave communications with SSL;
required two-factor authentication for all sessions; periodic review of our Personal Data
collection, storage, and processing practices; and restricted access to your Personal
Data on a need-to-know bases for our employees and vendors who are subject to strict
contractual confidentiality obligations.
11. CONTACTING The OKX Trade Wave ABOUT PRIVACY QUESTIONS OR CONCERNS
If you have any questions about this Privacy Policy or the use of your Personal Data, please contact us by sending an email to the following address Support Center with the subject “PRIVACY REQUEST”.
12. CHANGES TO OUR PRIVACY POLICY
Any changes we may make to our Privacy Policy in the future will be posted on
this page and, when appropriate, we will notify you by email.